Terms of Service
Last updated: September 18, 2025
These Terms of Service govern access to the Arcbok website and purchases made through the store.
Arcbok is operated by SUNSHINE ELECTVICD TECHNC LIMITED. By accessing the website or submitting an order, you agree to these terms.
1. Permitted Use
The website may be used only for lawful shopping and informational purposes.
You must not:
- Interfere with website security or operation
- Introduce malicious software
- Attempt unauthorized access
- Collect information without permission
- Submit fraudulent orders
- Violate intellectual property rights
- Use the website for unlawful activity
2. Customer Eligibility
By using the website, you confirm that you are legally capable of entering into an agreement in your jurisdiction.
If acting for an organization, you confirm that you have authority to bind it.
3. Product Presentation
We make reasonable efforts to describe products accurately.
Colors, finishes, textures, dimensions, and surface details may appear differently because of screen settings, photography, materials, and normal manufacturing variation.
Books and decorative props shown in photographs are not included unless specifically stated.
4. Orders
Submitting an order does not guarantee acceptance.
An order may be declined or cancelled because of:
- Inventory availability
- Pricing or description errors
- Payment problems
- Suspected fraud
- Shipping restrictions
- Incorrect customer information
- Other legitimate operational reasons
If a paid order is cancelled by us, the relevant amount will be refunded to the original payment method.
5. Prices and Payment
Prices may change without notice. The amount displayed at checkout applies to the order, subject to correction of obvious errors.
Customers must provide accurate billing and payment information.
Banks and payment providers may apply conversion or international transaction fees that are outside our control.
6. Delivery
Processing and delivery dates are estimates rather than guarantees.
Customers are responsible for providing an accurate delivery address. Arcbok is not responsible for additional costs or delays caused by incorrect information supplied by the customer.
7. Product Use
Bookends must be placed on a stable and level surface.
Customers are responsible for assessing whether a product is suitable for the weight, size, and number of books being supported.
Products should be lifted rather than dragged across delicate surfaces.
8. Returns
Returns and refunds are governed by our published Return & Refund Policy.
Nothing in these terms excludes consumer rights that cannot legally be limited.
9. Intellectual Property
The Arcbok name, website layout, photographs, graphics, written content, product presentation, and other original materials are owned by or licensed to Arcbok and SUNSHINE ELECTVICD TECHNC LIMITED.
Content may not be reproduced, modified, distributed, or used commercially without written permission.
10. Customer Submissions
When submitting reviews, photographs, comments, or suggestions, you confirm that the content:
- Belongs to you or is properly authorized
- Does not violate another person's rights
- Is not unlawful, misleading, or defamatory
- Does not contain malicious material
We may remove content that violates these requirements.
11. Third-Party Services
The website may use or link to third-party payment, delivery, analytics, and social services.
We do not control third-party websites and are not responsible for their content, availability, security, or privacy practices.
12. Website Disclaimer
To the extent permitted by law, the website is provided on an "as available" basis.
We do not guarantee uninterrupted, error-free, or completely secure access.
13. Limitation of Liability
To the fullest extent permitted by law, Arcbok, SUNSHINE ELECTVICD TECHNC LIMITED, and their service providers will not be liable for indirect, special, incidental, punitive, or consequential losses.
This limitation does not apply where liability cannot legally be excluded.
14. Governing Law
These terms are governed by the laws applicable to SUNSHINE ELECTVICD TECHNC LIMITED, subject to mandatory consumer protections available in the customer's place of residence.
15. Changes to the Terms
We may revise these terms when our services, operations, or legal obligations change. Updated terms become effective when published unless otherwise stated.
Contact
Questions concerning these terms may be sent to:
SUNSHINE ELECTVICD TECHNC LIMITED
RM 701 TOWER B
NEW MANDARIN PLAZA
14 SCIENCE MUSEUM RD TST KL